Shipping Policy

Thank you for shopping with Furever Homes! We’re committed to delivering a smooth, reliable shipping experience for all customers. This Shipping Policy explains how and when orders are processed, shipped, and delivered.

Order Processing Time

Orders are typically processed within 1–3 business days.
Processing time may be longer during peak seasons, holiday periods, or high-volume sales.

Orders are processed Monday–Friday (excluding U.S. holidays). Orders placed on weekends or holidays begin processing the next business day.

Shipping Destinations

We ship worldwide.
International delivery times and availability may vary by location and carrier.

United States Shipping

Free shipping within the United States
Estimated delivery: 3–7 business days
Delivery timelines depend on carrier performance and location

All U.S. orders include tracking information.

International Shipping

International orders may be subject to:

Customs duties
VAT or GST
Import taxes
Handling fees charged by the destination country

These charges are not included in product pricing and are the responsibility of the customer.
Delivery windows vary by country and may be affected by customs clearance.

Tracking Information

All shipped orders include tracking numbers.
Tracking updates may require 24–48 hours to appear after the carrier scans the package.

Shipping Changes and Address Errors

Customers are responsible for ensuring that shipping addresses are entered correctly at checkout.
We are not responsible for:

Delays due to incorrect or incomplete addresses
Lost shipments resulting from address errors

If you need to correct an address, please contact us immediately. Once an order ships, changes cannot be made.

Lost, Delayed, or Stolen Packages

Once an order is transferred to the shipping carrier, responsibility for delivery lies with the carrier.

We are not liable for:

Packages marked “delivered”
Delays caused by carriers
Lost items due to incorrect addresses

If a package is lost or missing, we will assist you in filing a claim with the carrier.

Order Tracking Not Updating

Carrier tracking may pause for several days due to transit scans, customs holds, or high-volume logistics periods. This is normal and does not mean a package is lost.

Order Cancellations

Once an order is shipped, it cannot be canceled. If you need to request a cancellation before shipment, please reach out as soon as possible — cancellations are not guaranteed.